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Introduction Advances in IT have transformed paper medical records into digital files that can easily be accessed and stored. Sadly, this development has also resulted in sensitive healthcare data, or personal health information (PHI), becoming a bigger target for hackers.
Introduction Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation