Customer

Keep your callers happy by using VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple … Read More

Best CRM Software Options for 2016

If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is … Read More

Are You Losing Your Best Customers?

You appreciate all your customers, but some are probably better than others. The ones who are growing are better able to pay you on time and will likely increase orders as they grow. Those are the best kind of customers … Read More