VOIP

Always record your business calls

Introduction Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation … Read More

VoIP vs VoLTE : A Look at the Differences

Introduction It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing … Read More

Our favorite remote working tools

  Remote work is on the rise like never before as companies are pressured to sustain operations amidst the COVID-19 pandemic. But even before massive business disruptions, remote working has been a growing trend. Many have been enjoying work-from-home setups … Read More

How VoIP can help organizations during the COVID-19 pandemic

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings … Read More

Remote working is better with VoIP

If you’ve worked remotely these past few years, you’re part of the growing number of employees who choose to not be office-bound. This is a global trend; a report from Global Workplace Analytics and FlexJobs showed the number of remote workers … Read More